Refund Policy

Before access is opened

If you have paid but access to the video lessons, bonus materials and the private learning space has not been granted yet, you can cancel and receive 100% of the amount paid — no matter how much time has passed since payment.

After access is opened

If you decide to stop after access has been granted, the refund is calculated taking into account the materials already provided and the mentoring services actually delivered.

For this calculation the course price is split as follows: 40% — video lessons and learning materials, 60% — mentoring, homework review and Zoom sessions. The value of what has been provided is calculated in proportion to the opened lesson blocks and the mentoring actually delivered; the remainder is refunded.

There are no fixed cancellation penalties.

Homework

Not completing homework does not by itself remove the right to a refund.

Installments

If you pay in installments, the same rules apply based on the payments actually made.

Duplicate or erroneous payment

A confirmed double charge or payment error is refunded in full.

If the service was not provided

If the organizer did not provide the paid services or the course substantially differs from what was described, the request is reviewed separately under the laws of Jordan.

How to request a refund

Send a written request via the Contact page with your name, plan, payment date and the contact used at purchase. We will check which materials and services were provided, calculate the amount and reply within 5 business days.

Refund time and method

The refund goes back to the card used for payment. The time it takes depends on your bank — usually 5 to 14 business days.